Frequently Asked Questions
Do I need a GP referral to visit you?
No. As we are a private clinic, our services are available to anybody that would like to access them. We do not require you to see a GP before visiting. Although some insurance policies may require this as part of your policy. Some insurers (e.g. Bupa & AXA) will require you to speak to them and gain authorisation before booking your initial appointment. All Self paying patients are welcome to book any service at your convenience.
Do you have free parking?
Are the clinics wheelchair accessible?
Yes. The clinics are accessible by wheelchair, although slightly easier with toilet access at Braithwell ( we do not have an accessible toilet at Brecks unfortunately)
How do I pay?
We take payment upfront for most initial appointments – This is taken online or over the phone at the time of booking. Subsequent sessions are payable on the day of treatment by card or cash.
– Psychotherapy sessions may be block booked and paid in advance for.
I cannot see an appointment as soon as I would like. Can I be added to a waiting list for availability changes?
Yes. when booking online, simply add a note to your booking with your request; along with days/times that you will be free. If booking by phone; ask to be added to the waiting list for availability sooner than your booked slot. We will be in contact if availability opens up.
How much are sessions?
Click here to see our fees